privacy policy

1. Introduction

Welcome to Tunicaa Enterprises. This Privacy Policy outlines how we collect, use, and protect the personal information of our customers who subscribe to our SMS and email communications.

2. Information We Collect

When you subscribe to our SMS and email services, we collect the following types of personal information:

  • Email Address: For sending newsletters, updates, promotions, and other relevant information.
  • Phone Number: For sending SMS updates, alerts, promotions, and transactional messages.
  • Preferences: Information about your communication preferences and interests to tailor the content we send to you.
  • Usage Data: Information about how you interact with our emails and SMS messages, such as open rates and click-through rates.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Send Communications: Deliver updates, promotions, newsletters, and transactional information via SMS and email.
  • To Personalize Content: Customize the content and offers we provide based on your preferences and behavior.
  • To Improve Our Services: Analyze engagement data to enhance the effectiveness and relevance of our communications.
  • To Provide Customer Support: Address your inquiries, requests, and feedback.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Third parties that assist us in managing our communications (e.g., email marketing platforms, SMS service providers). These third parties are contractually obligated to protect your data and use it only for the purposes specified by us.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests.

5. Your Choices

You have control over your subscription preferences:

  • Opt-Out: You can unsubscribe from our email or SMS communications at any time by following the unsubscribe instructions provided in each message. For SMS, you can reply with “STOP” to end the service.
  • Update Preferences: You can update your communication preferences or profile information by contacting our customer support team.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and if significant changes are made, we will notify you via email or SMS. Your continued use of our services after such changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tunicaa Enterprises
1076 Sector 13 Hisar Haryana
tunicaa365@gmail.com
9729535547